Last updated: 02/01/2024
Intro
Zeely, Inc. (“Company” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to our sales growth service Zelly (“Zeely”), available on App Store and Google Play (“App”).
The Privacy Notice describes which of your personal data the Company collects, how stores, processes, and uses it, and what happens when you use the App.
Content
- Sources of data
- Lawful bases for processing
- Users’ data
- Registered Users’ data
- Website Filling Users’ data
- Support Requestors’ data
- Data received from third parties
About us
We are the controller of your personal data processed through the App. This means that we determine the purposes and means of personal data processing.
| Name | Zeely, Inc. | ||
| Registration number | 5999288 | ||
| Address | 2810 N Church St, Ste 27833, Wilmington, Delaware 19802-4447, USA | ||
| support@zeely.app – for general inquiries | |||
| privacy@zeely.app – for privacy inquiries | |||
About you
When you visit the App, you become our user (“User”).
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
| Type of User | Description | ||
| Registered User | User who creates an account on the App | ||
| Website Filling User | User who creates a website and fills it out with the content | ||
| Support Requester | User who fills out the “Get Help” form | ||
| Please note! We do not knowingly process the personal data of Users under the age of 13. If you are such a User or the legal representative of such a User, please contact us. | |||
Personal data
Sources of data
We receive your data when you visit the Company and interact with it, depending on your actions on the App.
You can change your personal data in Zeely by exercising your right to rectification or by the App’s functionality. Please note that the same lawful basis and storage terms apply to the changed data.
We may also receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
- performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Service) with you;
- legal obligation — for the processing as required by applicable laws (for example, to comply with tax or KYC/AML regulations) or if requested by a law enforcement agency, court, supervisory authority, or another state-authorized public body;
- legitimate interest — for the processing necessary at the development of our services, taking into consideration your interests, rights, and expectations;
- consent — for additional specific purposes.
Users’ data
When you download and use the App, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.
| Data | Reasons for processing | Lawful basis |
| Information about the coarse location (IP address, country) | The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the App | Legitimate interest |
| Technical device information and network information (including, User ID, device type, authentication token, firebase notification device tokens, tracking pixel, advertising photos, session identifiers (SSRC, Websocket identifier), geolocation, MAC) | ||
| Data storage | ||
| We store the data for 3 years from its collection | ||
Before you register your account on the App, we will ask you some questions in order to get to know your business and personalize your user experience.
| Data | Reasons for processing | Lawful basis |
| Information about your business (industry, pricing model, type of communication with clients, presents of discounts, etc.) | To personalize and improve your use of Zeely services | Legitimate interest |
| Business name | ||
| Business address | ||
| Data storage | ||
| We store the data until you delete your account | ||
Registered Users’ data
We collect some of your personal data when you fill out the registration form on the App.
| Data | Reasons for processing | Lawful basis |
| Email address | To create your account | Performance of the contract |
| Password | ||
| Phone number | ||
| Your name | ||
| Domain for your website | To create your personal business experience | |
| Choice of the template | ||
| Answers to questions about your business | ||
| Data storage | ||
| We store the data until you delete your account | ||
Website Filling Users’ data
We collect some of your personal data when you use the App’s functionality in order to fill your website.
| Data | Reasons for processing | Lawful basis |
| Product/service information (photo, title, category, description, price, criteria, call to action) | To add your product/service to your listing | Performance of the contract |
| Ad Creatives’ information (choice of design, photo, title, description, call to action) | To create an Instagram/Facebook add for your product/service | |
| Homepage information (title, description, special offer, cover photo) | To set up your Sales Page | |
| Company information (name, description, address, social media link, advantages, photos, how it works, FAQ information) | ||
| Team members’ data (photo, name company position, social media links) | ||
| Message to the artificial intelligence | To chat with artificial intelligence | |
| Data storage | ||
| We store the data until you delete your account | ||
Please note! We process your business data with OpenAI in order to provide the Company services and tailor content individually to your business. In particular, we work with such data as business type, geolocation, cost of goods/services, business advantages, unique selling proposition, etc.
The Company does not use your personal data for AI training. In addition, data processing by OpenAI is regulated by OpenAI’s privacy document.
Support Requestors’ data
We collect some of your personal data when you fill out the “Get Help” form on the App.
| Data | Reasons for processing | Lawful basis |
| Subject | To identify the purpose of your message | Performance of the contract |
| The text of your message | To fulfill your request | |
| Attachments | ||
| Data storage | ||
| We store the data for 3 years after the fulfillment of the request | ||
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful bases for processing are determined by the respective privacy documents of these third parties.
| Third party | Privacy documents |
| Apple | Privacy Policy |
| Privacy Policy | |
| Privacy Policy | |
| PayPal | Privacy Statement |
| Solidgate | Privacy Policy |
| Stripe | Privacy Policy |
| Zendesk | Privacy Notice |
| Data Policy | |
| OpenAI | Privacy Policy |
We receive some data from Solidgate when you buy the Subscription to Zeely App. The data may include:
| Data | Reasons for processing | Lawful basis |
| To confirm your payment | Legal obligation | |
| Name and surname of card’s holder | ||
| Masked card number | ||
| Payment confirmation | ||
| Date of the transaction | ||
| Data storage | ||
| We store the data for 5 years from the time you unsubscribe from your subscription | ||
Please note! We do not have access to the data you are filling in the payment form on the App.
Data sharing with third parties
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third-party.
| Third parties | Description |
| Analytics tools | We use analytics tools to understand and promote our business. |
| Messengers | We use messengers to communicate with you in ways that are convenient for you. |
| Contractors and services providers on the App | We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the App, fulfill your support requests, complete payment transactions, etc. |
| Providers of the services our team uses | We use CRM systems, messengers, and other services in our organisation to provide you with our services. |
| State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:to comply with a government request, court order, or applicable law;to prevent unlawful use of the App;to protect against claims of third parties;to help prevent or investigate fraud. |
| To get a detailed list of the third-party recipients of your personal data, contact us. | |
To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.
Data protection
We apply a variety of security measures appropriate to the possible risks.
| Organizational measures | |
| Staff training | Internal policies and instructions |
| Non-disclosure agreements (NDA) | Transfer protection |
| Technical measures | |
| Two-factor authentication | Backups |
Consumers’ rights
You, as a consumer (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
United States residents
Your rights vary depending on the state of your residency, as indicated below.
| Right | Description | Area | |
| Right to access | You can request an explanation of the processing of your personal data. | California;Colorado;Connecticut;Delaware;Indiana;Iowa; | Montana;Tennessee;Texas;Utah;Virginia. |
| Right to correct | You can change the data if it is inaccurate or incomplete. | California;Colorado;Connecticut;Delaware;Indiana; | Montana;Tennessee;Texas;Virginia. |
| Right to delete | You can send us a request to delete your personal data from our systems. | California;Colorado;Connecticut;Delaware;Indiana;Iowa; | Montana;Tennessee;Texas;Utah;Virginia. |
| Right to portability | You can request all the data you provided to us and request to transfer data to another controller. | California;Colorado;Connecticut;Delaware;Indiana;Iowa; | Montana;Tennessee;Texas;Utah;Virginia. |
| Right to opt out of sales | The right to opt out of the sale of personal data to third parties. | California;Colorado;Connecticut;Delaware;Indiana;Iowa; | Montana;Tennessee;Texas;Utah;Virginia. |
| Right to opt out of certain purposes | The right to opt-out of processing for profiling/targeted advertising purposes. | Colorado;Connecticut;Delaware;Indiana;Montana; | Tennessee;Texas;Utah;Virginia. |
| Right to opt out of processing of sensitive data | The right to opt-out of processing of sensitive data. | California. | |
| Right to opt in for sensitive data processing | The right to opt in before processing of sensitive data. | Colorado;Connecticut;Delaware;Indiana;Montana; | Tennessee;Texas;Virginia. |
| Right against automated decision-making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input | California;Colorado;Connecticut;Delaware;Indiana;Iowa; | Montana;Tennessee;Texas;Virginia. |
| Private right of action | The right to seek civil damages from a controller for violations of a statute. | California. | |
| To exercise your rights, contact us | |||
| We will answer your request within 30 to 60 days, depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint to the Federal Trade Commission. | |||
| Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us. | |||
In order to fulfill your right to delete, we need to collect some of your personal data. We collect this data when you fill out the Account Deletion Form on the App.
| Data | Reasons for processing | Lawful basis |
| First and last name | To fulfill your deletion request | Performance of the contract |
| Email address | ||
| Type of activity | ||
| Registration date | ||
| Reasons for deletion | ||
| Attachments | ||
| Your feedback on Zeely services | To fix bugs and improve user experience with our services | Legitimate interest |
| Data storage | ||
| We store the data for 3 years after the fulfillment of the request | ||
Do not sell my personal information
California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by CCPA.
We do not sell your personal information to anyone nor use your data as a business model.
However, we support CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us.
Do-not-track requests
California residents visiting the App may request that we do not automatically gather and track information about their online browsing movements across the Internet.
Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party Apps or online services.
We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.
Privacy Notice updates
The Privacy Notice is developed according to the Delaware Personal Data Privacy Act, US privacy legislation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the App.
If there are material changes to the Privacy Notice or the App that affect your data privacy rights, we will notify you by displaying information on the App and, if necessary, ask for your consent.