Last updated: 02/01/2024
Intro
Zeely, Inc. (“Company” or “we”) welcomes you. This Privacy Notice (“Privacy Notice”) applies to the website of our sales growth service Zelly (“Zeely”), available following the link (“Website”).
The Privacy Notice describes which of your personal data the Company collects, how stores, processes, and uses it, and what happens when you use the Website.
Content
- Sources of data
- Lawful bases for processing
- Users’ data
- Contacting Users’ data
- Support Requestors’ data
- Data received from third parties
About us
We are the controller of your personal data processed through the Website. This means that we determine the purposes and means of personal data processing.
| Name | Zeely, Inc. | ||
| Registration number | 5999288 | ||
| Address | 2810 N Church St, Ste 27833, Wilmington, Delaware 19802-4447, USA | ||
| support@zeely.app – for general inquiries | |||
| privacy@zeely.app – for privacy inquiries | |||
About you
When you visit the Website, you become our user (“User”).
We divide the Users into categories so you can easily find details about the processing of your personal data. Pay attention that you can fall into several categories depending on your actions.
| Type of User | Description | ||
| Contacting User | User who fills out the contact form | ||
| Support Requester | User who fills out the “Get Help” form | ||
| Please note! We do not knowingly process the personal data of Users under the age of 13. If you are such a User or the legal representative of such a User, please contact us. | |||
Personal data
Sources of data
We receive your data when you visit Zeely and interact with it, depending on your actions on the Website.
You can change your personal data in Zeely by exercising your right to rectification or by the Website’s functionality. Please note that the same lawful basis and storage terms apply to the changed data.
We may also receive data from third parties. It depends on your settings and the features you use.
Lawful bases for processing
To process your personal data, we rely on the following lawful bases:
- performance of the contract — for the processing of personal data necessary for the negotiating on, conclusion, and performance of a contract (mainly, the Terms of Services) with you;
- legitimate interest — for the processing necessary for the development of our services, taking into consideration your interests, rights, and expectations;
- consent — for additional specific purposes.
Users’ data
When you visit the Website, we collect some data automatically. We collect some technical data about the Users to optimize performance, debug issues, and enhance features while ensuring security and privacy to improve the overall user experience.
Most of the technical data we collect are anonymous, but some data is associated with your IP address and device ID. Please read about personal technical data below.
| Data | Reasons for processing | Lawful basis |
| Information about the coarce location (IP address, country) | The optimization of the performance, debugging, enhancement of the features’ proper functioning, and improvement of the Website | Legitimate interest |
| Technical device information and network information (including HTTP user agent) | ||
| Data storage | ||
| We store the data for 3 years from its collection | ||
We also need cookies to operate, support, and improve the Website’s functionality.
| Data | Description | Reasons for processing | Lawful basis |
| Marketing cookies | Marketing information used to match relevant advertising to you | Marketing | Consent |
| Preference cookies | Information necessary for operating some services on the Website | The operation of some services on the Website | Consent |
| Data storage | |||
| We store the data during the expiry period provided in the Cookie Policy | |||
Contacting Users’ data
We collect some of your personal data when you fill out the contact form on the Website as a User, Affiliate-Partner, Potential Team Member, Investor, or other role.
| Data | Reasons for processing | Lawful basis |
| Your role | To identify the nature and purpose of your message | Performance of the contract |
| Name | To personalize our response to your message | |
| Email address | To respond to your message | |
| The text of your message | To fulfill your request | |
| Data storage | ||
| We store the data for 3 years after the termination of the Terms of Service | ||
Support Requestors’ data
We collect some of your personal data when you fill out the “Get Help” form on the Website.
| Data | Reasons for processing | Lawful basis |
| Email address | To respond to your request | Performance of the contract |
| Subject | To identify the purpose of your message | |
| The text of your message | To fulfill your request | |
| Attachments | ||
| Data storage | ||
| We store the data for 3 years after the fulfillment of the request | ||
Data received from third parties
We may receive some personal data from third parties.
The amount of data collected, the purposes, and the lawful bases for processing are determined by the respective privacy documents of these third parties.
| Third party | Privacy documents |
| Apple | Privacy Policy |
| Privacy Policy | |
| Privacy Policy | |
| PayPal | Privacy Statement |
| Solidgate | Privacy Policy |
| Stripe | Privacy Policy |
| Zendesk | Privacy Notice |
| Data Policy | |
| OpenAI | Privacy Policy |
Data sharing with third parties
We can share your personal data with third parties without any harm to you and in full compliance with applicable law. In addition, we have implemented organizational and technical measures to ensure the security of personal data during data transfer to third-party.
| Third parties | Description |
| Analytics tools | We use analytics tools to understand and promote our business. |
| Messengers | We use messengers to communicate with you in ways that are convenient for you. |
| Contractors and services providers on the Website | We cooperate with service providers and contractors to provide you with their services, operate, develop, and improve the features and functionality of the Website, fulfill your support requests, complete payment transactions, etc. |
| Providers of the services our team uses | We use CRM systems, messengers, and other services in our organisation to provide you with our services. |
| State authorities, courts, law enforcement agencies, etc | We may be obliged to transfer some of your data to tax authorities, courts, law enforcement agencies, and other governmental bodies:to comply with a government request, court order, or applicable law;to prevent unlawful use of the Website;to protect against claims of third parties;to help prevent or investigate fraud. |
| To get a detailed list of the third-party recipients of your personal data, contact us. | |
To share your data, we rely on the following lawful bases, depending on the case: consent, compliance with the law, and performance of a contract.
Data protection
We apply a variety of security measures appropriate to the possible risks.
| Organizational measures | |
| Staff training | Internal policies and instructions |
| Non-disclosure agreements (NDA) | Transfer protection |
| Technical measures | |
| Two-factor authentication | Backups |
Consumers’ rights
You, as a consumer (individual), have the right to interact with your data directly or through a request to us. This section describes these rights and how you can exercise them depending on your residency.
United States residents
Your rights vary depending on the state of your residency, as indicated below.
| Right | Description | Area | |
| Right to access | You can request an explanation of the processing of your personal data. | California; Colorado; Connecticut; Delaware; Indiana; Iowa; | Montana; Tennessee; Texas; Utah; Virginia. |
| Right to correct | You can change the data if it is inaccurate or incomplete. | California; Colorado; Connecticut; Delaware; Indiana; | Montana; Tennessee; Texas; Virginia. |
| Right to delete | You can send us a request to delete your personal data from our systems. | California; Colorado; Connecticut; Delaware; Indiana; Iowa; | Montana; Tennessee; Texas; Utah; Virginia. |
| Right to portability | You can request all the data you provided to us and request to transfer data to another controller. | California; Colorado; Connecticut; Delaware; Indiana; Iowa; | Montana; Tennessee; Texas; Utah; Virginia. |
| Right to opt out of sales | The right to opt out of the sale of personal data to third parties. | California; Colorado; Connecticut; Delaware; Indiana; Iowa; | Montana; Tennessee; Texas; Utah; Virginia. |
| Right to opt out of certain purposes | The right to opt-out of processing for profiling/targeted advertising purposes. | Colorado; Connecticut; Delaware; Indiana; Montana; | Tennessee; Texas; Utah; Virginia. |
| Right to opt out of processing of sensitive data | The right to opt-out of processing of sensitive data. | California. | |
| Right to opt in for sensitive data processing | The right to opt in before processing of sensitive data. | Colorado; Connecticut; Delaware; Indiana; Montana; | Tennessee; Texas; Virginia. |
| Right against automated decision-making | A prohibition against a business making decisions about a consumer based solely on an automated process without human input | California; Colorado; Connecticut; Delaware; Indiana; Iowa; | Montana; Tennessee; Texas; Virginia. |
| Private right of action | The right to seek civil damages from a controller for violations of a statute. | California. | |
| To exercise your rights, contact us | |||
| We will answer your request within 30 to 60 days, depending on the state and legislative requirements. If your complaint is not satisfied, you can submit a complaint to the Federal Trade Commission. | |||
| Please note! Some states do not have privacy laws. The rights of residents of such states are governed by U.S. federal law. If your state is not on the list, please contact us. | |||
In order to fulfill your right to delete, we need to collect some of your personal data. We collect this data when you fill out an Account Deletion Form on the Website.
| Data | Reasons for processing | Lawful basis |
| First and last name | To fulfill your deletion request | Performance of the contract |
| Email address | ||
| Type of activity | ||
| Registration date | ||
| Reasons for deletion | ||
| Attachments | ||
| Your feedback on Zeely services | To fix bugs and improve user experience with our services | Legitimate interest |
| Data storage | ||
| We store the data for 3 years after the fulfillment of the request | ||
Do not sell my personal information
California residents have the right under the California Consumer Privacy Act (“CCPA”) to opt out of the “sale” of their personal information by a company governed by CCPA.
We do not sell your personal information to anyone nor use your data as a business model.
However, we support CCPA by allowing California residents to opt out of any future sale of their personal information. If you would like to record your preference that we will not sell your data in the future, please contact us.
Do-not-track requests
California residents visiting the Website may request that we do not automatically gather and track information about their online browsing movements across the Internet.
Such requests are typically made through web browser settings that control signals or other mechanisms that allow consumers to exercise choice regarding collecting personal data about an individual consumer’s online activities over time and across third-party websites or online services.
We currently do not have the ability to honor these requests. We may modify this Privacy Notice as our abilities change.
Cookies
We use cookies that are needed for the Website’s operation. By using cookies, we receive automatically collected data. You can read more in the Cookie Policy.
If you want to turn off cookies, you can find instructions for managing your browser settings at these links:
Privacy Notice updates
The Privacy Notice is developed according to the Delaware Personal Data Privacy Act, US privacy legislation, other applicable privacy laws, and best privacy practices.
Existing laws and requirements for the processing of personal data are subject to change. In this case, we will publish a new version of the Privacy Notice on the Website.
If there are material changes to the Privacy Notice or the Website that affect your data privacy rights, we will notify you by displaying information on the Website and, if necessary, ask for your consent.